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Telephone Routing - Solicitors

Extension shortcuts for contacting us if you are a solicitor or are calling from a solicitor’s firm

You can call 0131 226 7061 and follow the recorded messages using your phone keypad to be put through to the department or team you wish to contact.

Or you can use an extension shortcut listed below to skip the recorded messages and go directly to the department or team you wish to contact.

Steps to follow:

• Select a 2-4 digit shortcut number from the table
• Call 0131 226 7061 and enter the shortcut number using your phone keypad during the introductory message

You can also download and print a Solicitor Telephone Routing diagram for your records.


First choose a department… ..then the team ..then the subject.. ..then dial shortcode
Principal Sums     15
Accounts Civil Accounts A&A 1324
    A&A Immigration 1322
    A&A Mental Health 1323
    Civil 1321
  Criminal Accounts Solemn & Summary detailed 1311
    Summary Fixed fee or Duty Accounts 1312
    A&A and ABWOR 1313
  Children's Accounts   133
Collection Unit     14
Technical Support     11
Applications Civil applications A&A financial verification 1221
    Details regarding rejection of financial application 1226
    Legal merits of application
    Financial information about an applicant 1224
    A&A increases and ABWOR
  Children's Applications Children's Applications 1231
    Duty plans 1232
  Criminal Applications Summary and transfers 1211
    Sanctions & appeals
    A&A, ABWOR, solemn, increases 1213
    Duty plans 1214
Switchboard     0