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Telephone Routing - Public

Extension shortcuts for contacting us if you have Legal Aid, have applied for Legal Aid or an Opponent in a Legal Aid case

You can call 0131 226 7061 and follow the recorded messages using your phone keypad to be put through to the department or team you wish to contact.

Or you can use an extension shortcut listed below to skip the recorded messages and go immediately to the department or team you wish to contact.

Steps to follow:

• Select a shortcut number from the table
• Call 0131 226 7061 and enter the shortcut number using your phone keypad as soon as the introductory message


First choose a department… ...and then the relevant team… ..then dial shortcut
DEBT RECOVERY Are you calling to query the level of contribution? 2391
  Are you calling to make a payment? 2367
  All other enquiries 2556
CRIMINAL All Criminal Applications enquiries 2204
CIVIL A&A ABWOR inc Asylum, Immigration and Mental Health 2370
  Financial Information about your application 2391
  Legal merits of an application 2386
  Details regarding rejection of your financial application 2417


 You can also download a Public Telephone Routing diagram for your records.