Person Specification – Quality Assurance – SNSIAP Moderation Committee

About the Moderation Committee

A central part of the Scottish National Standards for Information and Advice Providers (SNSIAP) is the involvement of the Peer Review Moderation Committee, which monitors and supervises the peer review scheme on behalf of SLAB and Scottish Government.

Moderation of an agency’s peer review report by the Committee acts as the final stage in the peer review process. Successful sign-off by the Moderation Committee of an agency’s peer review report is required before an agency can apply for accreditation.

The SNSIAP cover three areas of advice, which are housing, money/debt, and welfare benefits.

The Moderation Committee is comprised of:

  • two representatives from SLAB, one of whom will chair meetings
  • six people with experience of working in the advice sector with relevant experience (housing, money/debt or welfare benefits) who are subject specialists in at least one of these areas of advice (Subject Specialist members)
  • two people with knowledge and understanding of quality assurance schemes from outside the advice or legal sector (Quality Assurance members).

Further background information on the Committee is available here.

About the role of a Moderation Committee Quality Assurance member

A Quality Assurance member:

  • uses their knowledge of quality assurance in other areas to ensure that peer reviewers are using assessment tools in a consistent manner
  • participates in the Committee’s consideration of peer review reports by providing an objective quality assurance focus
  • contributes to the development of the SNSIAP Peer Review process by recommending improvements and identifying training needs for peer reviewers.

The tasks for quality assurance members include:

  • preparing for, attending and contributing to Committee meetings
  • contributing to the consistency of the peer review process by commenting on and, where necessary, adjudicating on differences of opinion between peer reviewers about individual case files assessment
  • attending any training and induction sessions as may be necessary.

Remuneration.
The work is unpaid, but all reasonable travelling and out-of-pocket expenses will be reimbursed.

Commitment.
The appointment covers a three year period, and an induction is provided. The time commitment to this post is likely to be one and a half days per quarter (including preparation time) and other occasional meetings as required.

Location of meetings.
The Committee meetings will usually take place online using MS Teams, and occasionally at SLAB’s office near Haymarket train station in Edinburgh.

Requirement for confidentiality.
It is of the utmost importance that committee members preserve the confidentiality of the peer review process. This includes taking responsibility for the handling of peer review reports as and when required.

Person specification

The following details the skills, knowledge and personal qualities that are essential or desirable for the Quality Assurance members of the SNSIAP Peer Review Moderation Committee.

Please note that members of the judiciary, practising advocates and solicitors, and people who work in the advice sector or provide advice are not eligible for appointment as Quality Assurance members to the Committee.

Skills Essential Desirable
Strong analytical skills. Yes
Good interpersonal skills and the ability to communicate effectively with a wide range of people. Yes
Able to appreciate different ways of working and approaches to delivering advice when assessing peer review reports. Yes
Able and willing to work constructively as part of a team in a board or committee environment, with the confidence and independence of thought to challenge and test proposals or decisions made by the committee. Yes
Able to interpret and evaluate substantial volumes of (often complex) information effectively. Yes
Motivated to contribute to the continuous improvement goal of peer review and its development by offering constructive criticism about the process and identifying ways in which it can be improved. Yes
Knowledge Essential Desirable
Knowledge and experience of quality assurance and peer review schemes. Yes
A good understanding of the requirements of professional competence and able to evaluate professional standards. Yes
Some knowledge and understanding of the advice sector in Scotland. Yes
Personal qualities Essential Desirable
Committed to the ethos of public service. Yes
Committed to the promotion of equality and diversity. Yes