https://www.slab.org.uk/advice-agencies/scottish-national-standards-for-information-and-advice-partners/list-of-agencies-already-accredited/
https://www.slab.org.uk/advice-agencies/scottish-national-standards-for-information-and-advice-partners/list-of-agencies-already-accredited/
The Standards divide advice and information into three types:
You can find more detail about these definitions in the Types of Information and Advice under the SNSIAP section of this website.
An agency can be accredited at different Types for different topics, for example at Type I for housing, and Type II/III for welfare benefits.
The following list of agencies are accredited to provide advice in welfare benefits and/or money debt and/or housing. Accreditation awards at Type I only are listed separately from awards including accreditation at Type II/III.
Please link to an agency’s accreditation certificate for further details of their current accreditation.
* reaccreditation process in progress
| Agency | Topic | Accreditation Type | Date of award | Award extended to | Certificate |
| Changeworks | Money/Debt | Type I | 18 Sep 2020 | 18 Mar 2024* | View |
| Age Scotland Helpline | Housing Welfare Benefits |
Type I | 21 Oct 2022 | N/A | View |
| South Ayrshire Council – Housing Options and Support Team | Housing | Type I | 01 Feb 2023 | N/A | View |
| Greener Kirkcaldy | Money/Debt | Type I | 17 Jan 2024 | N/A | View |
* reaccreditation process in progress
| Agency | Topic | Accreditation Type | Date of award | Award extended to | Certificate |
| Citizens Advice Bureau Roxburgh & Berwickshire | Housing Money/Debt Welfare Benefits |
Type II / III | 5 Feb 2020 | 5 Aug 2023* | View |
| Citizens Advice Bureau Lochaber | Housing Money/Debt Welfare Benefits |
Type II / III | 20 Apr 2020 | 20 Oct 2023* | View |
| Citizens Advice Bureau North West Aberdeenshire | Housing Money/Debt Welfare Benefits |
Type II / III Type II / III Type I |
22 Feb 2021 | 22 Aug 2024* | View |
| South Ayrshire Council Information and Advice Hub | Money/Debt Welfare Benefits |
Type II / III | 9 Mar 2021 | 9 Sep 2024* | View |
| Kincardine and Mearns CAB | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
19 Apr 2021 | 19 Oct 2024* | View |
| Moray Citizens Advice Bureau | Housing Welfare Benefits |
Type II / III | 28 Jun 2021 | 28 Dec 2024 | View |
| Dalkeith and District Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
12 Jul 2021 | 12 Jan 2025 | View |
| West Dunbartonshire Council (Working 4 U) | Money/Debt Welfare Benefits |
Type II / III | 17 Aug 2021 | 17 Feb 2025 | View |
| Banff & Buchan Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
18 Aug 2021 | 18 Feb 2025 | View |
| Musselburgh & District Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
26 Oct 2021 | 26 Oct 2024* | View |
| Citizens Advice Bureau Bridgeton | Housing Money/Debt Welfare Benefits |
Type II / III | 23 Dec 2021 | N/A | View |
| Citizens Advice Bureau West Dunbartonshire | Housing Money/Debt Welfare Benefits |
Type II / III Type I Type II / III |
23 Dec 2021 | N/A | View |
| Prospect Community Housing | Housing Money/Debt Welfare Benefits |
Type I Type I Type II / III |
22 Feb 2022 | N/A | View |
| Link Housing Advice Service | Money/Debt Welfare Benefits |
Type II / III | 19 Apr 2022 | N/A | View |
| Aberdeen Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
19 Apr 2022 | N/A | View |
| Ayr Housing Aid Centre | Housing | Type II / III | 29 Apr 2022 | N/A | View |
| FAIR Ltd (Family Advice and Information Resource) | Welfare Benefits | Type II / III | 5 May 2022 | N/A | View |
| Orkney Islands Council Housing Services | Housing | Type II / III | 6 Jun 2022 | N/A | View |
| West Lothian Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III Type I Type II / III |
22 Jun 2022 | N/A | View |
| The Action Group | Money/Debt Welfare Benefits |
Type I Type III |
4 Jul 2022 | N/A | View |
| Dundee Citizens Advice Bureau | Money/Debt Welfare Benefits |
Type III | 4 Jul 2022 | N/A | View |
| Citizens Advice Bureau Coatbridge | Housing Money/Debt Welfare Benefits |
Type II / III Type I Type II / III |
5 Jul 2022 | N/A | View |
| Hillhead Housing Association | Welfare Benefits | Type II / III | 12 Jul 2022 | N/A | View |
| Perth & Kinross Council – Welfare Rights Team | Welfare Benefits | Type II / III | 15 Aug 2022 | N/A | View |
| Citizens Advice and Rights Fife (CARF) | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
23 Aug 2022 | N/A | View |
| Aberdeen City Council – Financial Inclusion Team | Money/Debt Welfare Benefits |
Type II / III | 20 Oct 2022 | N/A | View |
| GEMAP | Money/Debt Welfare Benefits |
Type II / III | 11 Nov 2022 | N/A | View |
| Frontline Fife | Housing | Type II / III | 21 Nov 2022 | N/A | View |
| Haddington Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 13 Dec 2022 | N/A | View |
| Shelter Scotland | Housing Money/Debt Welfare Benefits |
Type II / III | 13 Dec 2022 | N/A | View |
| Legal Services Agency | Housing Money/Debt Welfare Benefits |
Type II / III Type I Type I |
23 Jan 2023 | N/A | View |
| Hamilton Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 20 Feb 2023 | N/A | View |
| Scottish Huntington’s Association | Money/Debt Welfare Benefits |
Type II / III | 3 Mar 2023 | N/A | View |
| Orkney Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 3 Mar 2023 | N/A | View |
| Citizens Advice Bureau Easterhouse | Housing Money/Debt Welfare Benefits |
Type II / III | 10 May 2023 | N/A | View |
| Community Help and Advice Initiative (CHAI) | Housing Money/Debt Welfare Benefits |
Type II / III | 16 May 2023 | N/A | View |
| Gordon Rural Action | Welfare Benefits | Type II / III | 1 June 2023 | N/A | View |
| Citizens Advice Bureau Nairn | Housing Money/Debt Welfare Benefits |
Type II / III | 21 June 2023 | N/A | View |
| Citizens Advice Bureau Falkirk | Housing Money/Debt Welfare Benefits |
Type II / III | 4 July 2023 | N/A | View |
| Community Housing Advocacy Project (CHAP) | Housing Money/Debt Welfare Benefits |
Type II / III | 26 September 2023 | N/A | View |
| West Lothian Council Anti-Poverty Service – Advice Shop | Housing Money/Debt Welfare Benefits |
Type II / III | 26 September 2023 | N/A | View |
| Citizens Advice Bureau Drumchapel | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
22 November 2023 | N/A | View |
| Citizens Advice Bureau Perth | Money/Debt Welfare Benefits |
Type II / III | 5 December 2023 | N/A | View |
| Money Matters Money Advice Centre | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
13 December 2023 | N/A | View |
| Citizens Advice Bureau Cumbernauld & Kilsyth | Housing Money/Debt Welfare Benefits |
Type I Type I Type II / III |
13 December 2023 | N/A | View |
| City of Edinburgh Council Advice Shop | Money/Debt Welfare Benefits |
Type II / III | 3 January 2024 | N/A | View |
| Clydesdale Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 23 January 2024 | N/A | View |
| Angus Council – Welfare Rights Service | Money/Debt Welfare Benefits |
Type II / III | 12 March 2024 | N/A | View |
| Citizens Advice Bureau Ross & Cromarty | Housing Money/Debt Welfare Benefits |
Type II / III | 9 April 2024 | N/A | View |
| Falkirk Council – Community Advice Service | Money/Debt Welfare Benefits |
Type II / III | 9 April 2024 | N/A | View |
| Stirling Council – Advice Services & Welfare Reform Team | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
18 April 2024 | N/A | View |
| Greater Pollok Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 29 April 2024 | N/A | View |
| Brooksbank Debt & Benefits Advice Service | Money/Debt Welfare Benefits |
Type II / III | 2 May 2024 | N/A | View |
| East Dunbartonshire Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III Type I Type II / III |
18 June 2024 | N/A | View |
| Citizens Advice Bureau Denny and Dunipace | Housing Money/Debt Welfare Benefits |
Type I Type I Type II / III |
31 July 2024 | N/A | View |
| Citizens Advice Edinburgh | Housing Money/Debt Welfare Benefits |
Type II / III | 17 September 2024 | N/A | View |
| Parkhead Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 25 September 2024 | N/A | View |
| Motherwell Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II / III Type II / III |
23 October 2024 | N/A | View |
| Rutherglen & Cambuslang Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II / III | 6 November 2024 | N/A | View |
| Dumfries & Galloway Citizens Advice Service (DAGCAS) | Housing Money/Debt Welfare Benefits |
Type II / III | 19 November 2024 | N/A | View |
| Castlemilk Law & Money Advice Centre | Housing Money/Debt Welfare Benefits |
Type II / III | 19 November 2024 | N/A | View |