Research in this area involves exploring how proposed or new changes might impact on how we deliver our services and systems. We help identify ways in which we can improve what we do; including exploring new and more effective ways of working.
Law accountants views on the Board’s accounts processes and Legal Aid Online system 2011 SLAB Research briefing (pdf)
Verification of Eligibility for Advice and Assistance: An Exploratory Study 2012 (pdf)
Research with solicitor firms regarding the Legal Aid Online system, undertaken in 2011 LAOL 2010-2011 (pdf)
Review of children's legal aid 2008: Review (2008) (pdf)