Information for the public About us

E-learning and online guidance


We have created online training material providing guidance on how to carry out the most frequently performed LAOL tasks.

If you are new to online and require more in-depth training this can be provided by webinar.

For further information or to arrange a webinar, please contact: Christine Connerton, Digital Services Marketing Officer

Online guidance

To access the E-learning materials & updates click on the link relating to the material you wish to view:

Accounts re-development

Other guidance

Advice & Assistance applications

Children’s applications – 2011 Act*

Civil Applications*

Criminal Applications*

Guidance for performing case searches

Online remittance access guidance

How to submit a hardship application

Criminal appeal accounts

*currently being updated - please contact Christine Connerton for guidance


When you are scanning documents:

Further guidance on attachments can be seen here: Scanning Guidance

Legal Aid Online

Legal services providers please click here to log in to Legal Aid Online  loginBtn

Providers News

23, Apr, 2017

Statement on the draft Criminal Code of Practice

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07, Apr, 2017

Civil Legal Assistance Office service delivery model planning

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13, Mar, 2017

Research to review and improve legal assistance handbooks

Read article