Information for the public About us

E-learning and online guidance


We have created online training material providing guidance on how to carry out the most frequently performed LAOL tasks.

If you are new to online and require more in-depth training this can be provided by webinar.

For further information or to arrange a webinar, please contact: Christine Connerton, Digital Services Marketing Officer

Online guidance

To access the E-learning materials & updates click on the link relating to the material you wish to view:

Accounts re-development

Other guidance

Advice & Assistance applications

Children’s applications – 2011 Act*

Civil Applications*

Criminal Applications*

Guidance for performing case searches

Online remittance access guidance

How to submit a hardship application

Criminal appeal accounts

*currently being updated - please contact Christine Connerton for guidance


When you are scanning documents:

Further guidance on attachments can be seen here: Scanning Guidance

Legal Aid Online

Legal services providers please click here to log in to Legal Aid Online  loginBtn

Providers News

20, Mar, 2017

LAOL downtime - Saturday 25 March

Read article

13, Mar, 2017

Research to review and improve legal assistance handbooks

Read article

07, Mar, 2017

Legal aid applicant sentenced for fraud

Read article

06, Feb, 2017

Consultation launched on a revised Code of Practice for Criminal Legal Assistance

Read article

01, Feb, 2017

SLAB welcomes independent strategic review of legal aid

Read article

01, Feb, 2017

Change to CLAO email addresses

Read article

25, Jan, 2017

Invitation for criminal legal aid solicitors to give feedback on satisfaction with SLAB services

Read article

30, Nov, 2016

SLAB annual report 2015-2016 published

Read article

17, Nov, 2016

Civil legal aid solicitors invited to give feedback on satisfaction with SLAB services

Read article

15, Nov, 2016

Performance Auditor for SNSIAP appointed

Read article

19, Sep, 2016

LAOL downtime - Monday 26 September

Read article