Information for the public About us

Contacts and online feedback


Need technical help?

Our Legal Aid Online helpline is here to help you use and make the most of our service.

Our online support telephone line is 0131 240 2037
This line is open:

Monday to Friday 9am to 5pm

Or you can email our support team.


Need further information?

For further information about the online service, including how to get online, seminars or training issues, please contact the Legal Aid Online Marketing team:

Christine Connerton
Digital Services Marketing Officer0131 240 2057 or email


In-house training

In addition to the roadshows, external visits to solicitors’ offices can be made by Christine Connerton to carry out in-house training.
These can be arranged by contacting Christine directly, either by
email or by calling 0131 240 2057.


Legal Aid Online feedback

If you would like to provide feedback on the Legal Aid Online system, please complete the online feedback form.


General feedback
If you wish to provide feedback on other issues relating to SLAB, please send your comments by email.


Legal Aid Online

Legal services providers please click here to log in to Legal Aid Online  loginBtn

Providers News

20, Mar, 2017

LAOL downtime - Saturday 25 March

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13, Mar, 2017

Research to review and improve legal assistance handbooks

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07, Mar, 2017

Legal aid applicant sentenced for fraud

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06, Feb, 2017

Consultation launched on a revised Code of Practice for Criminal Legal Assistance

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01, Feb, 2017

SLAB welcomes independent strategic review of legal aid

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01, Feb, 2017

Change to CLAO email addresses

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25, Jan, 2017

Invitation for criminal legal aid solicitors to give feedback on satisfaction with SLAB services

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30, Nov, 2016

SLAB annual report 2015-2016 published

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17, Nov, 2016

Civil legal aid solicitors invited to give feedback on satisfaction with SLAB services

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15, Nov, 2016

Performance Auditor for SNSIAP appointed

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19, Sep, 2016

LAOL downtime - Monday 26 September

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