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Research to review and improve legal assistance handbooks

Monday, Mar 13, 2017

As part of a project to improve the legal assistance handbooks we will shortly be starting a piece of baseline research.

This will involve seeking input from external users about how (and which) guidance is used throughout the lifetime of a legal assistance case, and how the guidance provided by SLAB could be improved.

This research is being undertaken for us by Progressive Partnership, who will be carrying out the fieldwork and analysis.

Over the next few weeks, Sarah Ainsworth and Stefan Durkacz from Progressive will be contacting members of the profession directly (by phone, in the first instance) in order to arrange a number of interviews on this topic.

It is intended that the 20 interviews (chosen by Progressive from a large sample) will include a diverse range of users.

These will include practitioners from across urban and rural locations, sole and non-sole practitioners and practitioners who engage more or less frequently with the legal aid system.

In addition, the researchers will also be seeking to speak with paralegals and administrative staff as to how they engage with SLAB guidance.

The fieldwork will be completed by the end of April.

For more information on this work, please contact SLAB’s research team at

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Research to review and improve legal assistance handbooks

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