Information for the public Information for providers

Stakeholder Engagement


We engage and involve a range of stakeholder groups to ensure that we are engaging the ‘right people, at the right time in the right way’. Some of our main stakeholders include: applicants for legal aid and their opponents, the legal profession, general public, advice sector and the wider justice system such as the Law Society of Scotland, bar associations and the Scottish Government Justice Department. 

Publications

2016

The role of the solicitor in the Children's Hearings system

Full research   Executive summary  News release

Solicitor Contact Line (SCL) Client Survey 2016 Research Briefing


2015

Solicitor Contact Line (SCL) Client Survey 2015 Research Briefing (PDF)

Making Advice Work Streams 1 and 2 Evaluation Report

Making Advice Work Streams 1 and 2 Client Survey Topline Findings

Making Advice Work Streams 1 and 2 Social Landlord Survey Research Findings


2014

Civil Solicitors Survey 2013 Research Briefing (pdf)

Civil Solicitors Survey 2013 Full Findings Report (pdf)

Civil Solicitors Survey 2013 Topline Findings (Word)


2013

Civil Legal Aid Applicants Survey 2013 Research Briefing (Word)

Civil Legal Aid Applicants Survey 2013 Full Findings Report (Word)

Civil Legal Aid Applicants Survey 2013 Annexe A - Topline Findings (Word)


2012

Criminal Legal Aid Applicants Survey 2012 Research Briefing

Understanding the user experience of completing the financial form as part of the application for civil legal aid 2012 Research Briefing (pdf)


2011

Collection of client feedback and outcome information across the Civil Legal Advice Office network 2011 Full Findings Report (pdf)

PDSO Client Satisfaction Survey 2011 Research Briefing (pdf)  

PDSO Client Satisfaction Survey 2011 Full Report (pdf)


2010

Asylum seekers’ views on the legal processes involved in the application for asylum 2010 Research Briefing (pdf)  

Asylum seekers’ views on the legal processes involved in the application for asylum 2010 Full Report (pdf)

CLAO training days: Mental health & the law - the system, stigma and jargon Inverness 2010 Research Briefing (pdf)   Argyll and Bute 2011 Research Briefing (pdf)

Solicitor Survey 2010 Research Briefing (pdf)  

Solicitor Survey 2010 Full Report (pdf)

Solicitor Survey 2010 Appendix A Questionnaire (pdf)   Appendix B Data Tables (pdf)


2009

Civil Legal Aid Applicant Survey 2009 Research briefing (pdf)

Civil Legal Aid Applicant Survey 2009 Full Report (pdf)

The Views and Experiences of Civil Sheriff Court Users 2009 Full Report (pdf)


2008

Advice Sector Survey 2008 Research Briefing (pdf)

Advice Sector Survey 2008 Full Report (pdf)

Race Equality Research 2008 Full Report (pdf)


For previous reports see our research archive page.


Quick links

23, Mar, 2017

Conference for lawyers involved in Children’s Hearings - Friday 19 May

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13, Mar, 2017

Research to review and improve legal assistance handbooks

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07, Mar, 2017

Legal aid applicant sentenced for fraud

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22, Feb, 2017

Serious concerns raised over methodology, analysis and underlying data in Law Society’s financial health report

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06, Feb, 2017

Consultation launched on a revised Code of Practice for Criminal Legal Assistance

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01, Feb, 2017

SLAB welcomes independent strategic review of legal aid

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01, Feb, 2017

Change to CLAO email addresses

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30, Nov, 2016

SLAB annual report 2015-2016 published

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17, Nov, 2016

Civil legal aid solicitors invited to give feedback on satisfaction with SLAB services

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15, Nov, 2016

Performance Auditor for SNSIAP appointed

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19, Sep, 2016

LAOL downtime - Monday 26 September

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04, Feb, 2016

Fourth monitoring report on the availability and accessibility of legal services published

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